Effective Date: Dec, 2024

Storage Hub UAE (“we,” “our,” or “us”) part of Formonix Trading LLC respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines how we collect, use, and safeguard your information when you visit our website (www.storagehubuae.com), interact with us, or use our services.

1. Information We Collect

a. Personal Information

We collect personal information when you:

  • Make a purchase, request a quote, or register on our website.
  • Subscribe to our newsletter, fill out forms, or contact us.

This may include:

  • Name, email address, phone number, business name, and billing/shipping address.
  • Payment details

b. Non-Personal Information

We automatically collect certain non-personal data, including:

  • browser type, operating system, and device details.
  • Pages viewed, time spent on the site, and referring/exit URLs.

2. Use of Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device to enhance your browsing experience.

How We Use Cookies

  • Essential Cookies: Enable core website functionality, such as secure logins and eCommerce transactions.
  • Analytics Cookies: Track site usage to improve performance and user experience.
  • Marketing Cookies: Deliver personalized ads and promotions.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

3. How We Use Your Information

We use your information to:

  • Process and deliver orders, including payments and shipping.
  • Communicate with you about updates, promotions, and customer support inquiries.
  • Improve website functionality and personalize your experience.
  • Ensure compliance with legal obligations and protect against fraud.

4. eCommerce Transactions

We ensure secure processing of all transactions made through our website.

  • Payment details are encrypted and processed via trusted third-party payment gateways.
  • We do not store your full payment details on our servers.
  • Transaction records may be retained for compliance and auditing purposes.

5. Data Security

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information during transmission (e.g., SSL).
  • Regular security assessments to identify and mitigate risks.
  • Restricted access to personal data for authorized personnel only.

While we strive to protect your data, no system is entirely secure, and we encourage caution when sharing information online.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications at any time.
  • Request details about how your data is processed.

To exercise these rights, contact us at web@storagehubuae.com

7. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

  • Email: web@storagehubuae.com
  • Phone: +971 50 838 4401