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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Will I receive the same product that I see in the picture?

    Yes, we ensure that the product you receive matches the one displayed in the picture. However, please note that slight variations may occur due to differences in lighting, screen resolutions, or packaging updates from the manufacturer. Rest assured, we prioritize delivering authentic and high-quality products.

    Where can I view my sales receipt?

    You can view your sales receipt in your account on our website. Simply log in to your account, go to the "Orders" or "Purchase History" section, and select the specific order. There, you will find an option to download or view your sales receipt. If you checked out as a guest, please check your email for the receipt sent to you at the time of purchase. For further assistance, feel free to contact our support team.

    How can I return an item?

    To return an item, please check our return policies page. 

    Will you restock items indicated as “out of stock?”

    Yes, we do our best to restock items marked as "out of stock." Availability depends on the supplier and demand for the product. You can sign up for notifications on the product page to receive updates when the item is back in stock. If you have specific inquiries, feel free to contact our support team for assistance.